multirater.com logo tf: 866-multirater  p: 425.867.9232  
 
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[ sample contract | responsibilities | expectations | terms ]

this is only a sample of our responsibilities

  1. Extension of real time survey product to your company's 360° Feedback survey.
    • Conversion of final survey to HTML format.
    • User experience process design.
    • Relational database design to fit your company's expected data analyses.
    • Development of real time feedback reports.

  2. Web site hosting of survey
    • Password protected site.
    • Encrypted transactions made possible for small extra charge.

  3. Administration of feedback program
    • Individual passwords for each ratee and rater generated in real time.
    • Email notification to ratees regarding rater registration.
    • Email notification to raters regarding feedback request on behalf of ratee.
    • Email reminder each week to those employees who have not responded.
    • Collection of data via online survey.

  4. Data analyses
    • Dimension analysis
      Strengths, weaknesses, rater type analyses, and composite scoring.
    • Item analysis
      Strengths, weaknesses, rater type analyses, composite scoring, and discrepancy analysis.
    • Open-ended question analysis
      Data collected and grouped together appropriately.

  5. Development Team Analyses
    • Access to data with confidentiality limitations.

  6. Survey modifications after start date
    • Minor changes (less than a day's work per month as determined by multirater.com) at no extra cost.

  7. Feedback reports
    • Reports of data analyses will be available in real time via the web site.
    • Printing of reports by your company are at your company's discretion.

  8. Technical Support
    • Survey related issues - 9 AM - 6 PM
    • Technical problems - 7 AM - 2 AM
    • Web site access - 24 hours a day for the contracted period


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